Strange Duck LtdSTRANGE DUCKLTD

WEBSITE RESCUE / A CLEAR ROUTE FORWARD

Good business.
Struggling website?

We look at what is actually going wrong, explain it in plain English and help you decide whether the sensible answer is to leave it alone, replace it once, or move to a managed website.

✓ PUBLIC REVIEW FIRST✓ PLAIN ENGLISH✓ NO AUTOMATIC REBUILD✓ NO PASSWORDS NEEDED

01 / THE RESCUE PLAN

Find the problem.
Then choose the route.

We are not interested in replacing a website simply because we can. The first job is working out whether replacing it would actually help.

01

Show us the site

Send the public website address and tell us what you have noticed or what the site should be doing better.

02

Understand the problem

We look at the important public-facing issues and explain what they are likely to mean for customers and the business.

03

Choose what happens next

If replacement makes sense, we explain the one-off and managed routes. If it does not, we say that instead.

02 / WHAT WE LOOK AT

Enough to find
the real problem.

AVAILABILITYPAGE SPEEDMOBILE USABILITYNAVIGATIONVISIBLE CONTENTLINKS & FORMSENQUIRY JOURNEYSEARCH FUNDAMENTALS

03 / IF IT DOES NEED REPLACING

Two sensible routes.
You choose.

Website Rescue is the diagnosis. The replacement route depends on whether you want to own the finished project outright or keep the build and ongoing care together.

MANAGED WEBSITE

Build it.
Keep us involved.

Website build, hosting and agreed ongoing care in one service. Managed websites start from £59 per month.

Explore managed websites ↗

04 / BEFORE YOU SEND IT IN

No pressure.
No mystery.

An initial public review normally starts with the website address. Please do not send passwords or other sensitive information through the enquiry form.

What does the initial review cover?

Depending on the site, we look at availability, speed, mobile usability, navigation, visible content, links, enquiry journeys and search fundamentals.

Will you automatically tell me to rebuild?

No. If the site does not need replacing, we’ll tell you. If it does, we explain why before quoting for anything.

Are you selling open-ended repair work?

No. Website Rescue is our route for understanding an existing site and deciding whether it should be replaced. We do not sell indefinite repair work on unknown platforms.

Do you need access to my hosting or admin area?

Not for the initial public review. If later work genuinely requires access, we agree that separately and explain exactly what is needed.

Is this an emergency or hacked-site service?

No. Contact your current hosting provider promptly if the site is down or you suspect it has been compromised.

05 / SEND IN THE DUCK

Let’s work out
what’s actually wrong.

Send the website address and tell us what has been annoying you, confusing customers or simply not working.

Start the rescue ↗

LET’S MAKE SOMETHING USEFUL

Ready for the next step?

Tell us what needs sorting. We’ll help work out the sensible route.

Talk to the team ↗